Privacy Policy
We are committed to protecting your privacy and handling your personal information with transparency and care. Learn how we collect, use, and protect your data.
Types of Data We Collect
Here is a quick overview of the main categories of information we collect
Name, email address, phone number, company details
How you interact with our services, features used, time spent
IP address, browser type, device information, operating system
Messages, support inquiries, feedback you send to us
At Moksh Labs LLC ("Company," "we," "us," or "our"), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our services, websites, applications, or platforms.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, phone number, company information, and any other information you choose to provide. We also automatically collect certain information about your device and usage of our services, including IP addresses, browser information, and interaction data.
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, ensure security, and comply with legal obligations. For our AI and machine learning services, we may use data to train and improve our algorithms, always in accordance with applicable privacy laws and with appropriate safeguards.
We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our business, when required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition. All sharing is done with appropriate privacy protections in place.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is completely secure.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which it was collected. When we no longer need your information, we securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided below.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features of our services may not function properly if you disable cookies.
Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you access through our platform.
Your information may be transferred to and processed in countries other than your own. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including standard contractual clauses or adequacy decisions.
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale of personal information, and the right to non-discrimination.
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and related laws. This includes rights to access, rectification, erasure, restriction of processing, data portability, and objection to processing.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other communication channels. Your continued use of our services after such updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your personal information, or if you would like to exercise your privacy rights, please contact us.
For EU residents: You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your privacy concerns adequately.